Product Recall: Hollie Children's Suitcase by Liewood (LW18764)
Liewood, August 4, 2025
At LIEWOOD, the safety and well-being of our customers are always our top priority. We are committed to maintaining the highest quality standards across our entire product range.
During a recent quality control check, a certain phthalate content was detected in a component of the Hollie Hardcase Suitcase. Although children do not come into direct contact with the affected part during normal use and the product is not classified as a toy, it still does not meet LIEWOOD's quality and safety requirements.
For this reason, we ask all customers who have purchased the LIEWOOD Hollie Children's Suitcase to immediately stop using the product and either return the item to the point of sale or dispose of it according to local environmental regulations.
If you purchased the product through our online shop, please contact us for a refund.
Thank you for your understanding and support. Should you have any questions or concerns, please do not hesitate to contact us.
info@kaufhaus-ackerlo.shop or 044 342 11 44
***
Product Recall Kids Scooters by Konges Sløjd
Konges Slojd, Copenhagen, July 4, 2025
Konges Sløjd Kids Scooters for ages 3 and up (Item No. KS101544-P00005 and KS101544-P00038)
Safety is our top priority at Konges Sløjd – all Konges Sløjd products are developed with comprehensive risk analyses and strict testing. Nevertheless, a manufacturing defect has been found in the scooters that can cause the wheels to detach during use.
If you own such a scooter and purchased it from us, please stop using it immediately and return it to us. For more information, please contact our customer service. Thank you for your understanding and cooperation.
info@kaufhaus-ackerlo.shop or 044 342 11 44
***
Important Safety Update for your Bugaboo Giraffe High Chair
Press Release April 10, 2025 from Bugaboo:
We have identified that the chair legs may detach from the frame if a child is seated in the infant set on the high chair and the screws connecting the legs are not properly tightened by the consumer during assembly. This detachment can occur due to opposing forces generated when a toddler's thighs press upwards against the seat while their feet press downwards on the footrest. This poses a fall hazard.
Safety is Bugaboo's top priority to ensure the well-being of your customers and their children. To reduce the potential for incorrect screw installation, Bugaboo has developed a repair kit. This repair kit includes:
The revised components have been designed to ensure greater stability. Replacement is simple and can be done at home in just a few minutes.
Bugaboo recommends that you replace the current screws with the revised screws from the repair kit, using the new Allen key and following the instructions. Even if you believe your current screws are correctly installed, we recommend you follow these steps.
Bugaboo has set up a self-service portal on their website where you can order your free repair kit immediately by clicking this link (estimated delivery within 1 to 2 weeks):
Get your free repair kit here.
If you wish to use the Bugaboo Giraffe High Chair with the infant set until you have replaced the screws using the repair kit, you can only do so safely by moving the footrest to the lowest position. You can move the footrest to the lowest position by pressing the two buttons on both sides of the footrest and sliding the footrest downwards.
If you have any questions or uncertainties regarding Bugaboo's safety update, we are happy to assist you:
info@kaufhaus-ackerlo.shop or 044 342 11 44
***
Product Recall Nola Swing by Konges Sløjd
Press Release Konges Slojd, Copenhagen, October 3, 2024
Nola Swing Baby Swing by Konges Sløjd
Konges Sløjd has been made aware that their Nola swing for children aged 9 months to 3 years may pose a serious risk of neck and head entrapment, and they are therefore taking all necessary precautions by recalling the Nola swing.
At Konges Sløjd, there are no compromises on safety standards. All their products are thoroughly tested as part of a strict testing program to ensure that everything complies with the strictest global standards. Should they ever encounter an issue like this, they react immediately and recall the product for safety reasons.
If you own a Nola swing and purchased it from us, please stop using it immediately and return it to us. For more information, please contact our customer service. Thank you for your understanding and cooperation.
info@kaufhaus-ackerlo.shop or 044 342 11 44
***
Product Recall Manni Fabric Book by Liewood
Press Release Liewood, Copenhagen, August 21, 2024
MANNI Fabric Book by Liewood
LIEWOOD is recalling the MANNI Fabric Book (Model No. LW15077, Color 1200 Classic / Creme de la Creme-Mix). LIEWOOD places great importance on the safety of all its products. LIEWOOD has become aware of a potential safety issue with the Manni Fabric Book. LIEWOOD has determined that the seams of these fabric books do not meet strict safety standards. Although no incidents have been reported, this issue could pose a potential risk, and LIEWOOD believes that precautionary measures are necessary. Therefore, they ask all customers who have purchased the MANNI Fabric Book to discontinue use and dispose of it according to local environmental regulations for waste disposal or return the item to the point of sale.
If you purchased the product in our store, please contact us for a refund. Thank you for your understanding and cooperation. If you have any questions or uncertainties, please do not hesitate to contact us.
info@kaufhaus-ackerlo.shop or 044 342 11 44
***
Warning: Fake Online Shop
Information on our own behalf, January 2024
We would like to point out that a fake online shop exists at https://mysnowflake.shop, which is in no way associated with us. We have already initiated legal action in this matter.
Tips: How do I recognize a fake online shop?
Should you have any further questions in this regard, our customer service is happy to assist you: info@kaufhaus-ackerlo.shop | 044 342 11 44
***
Product Recall Night Light by Konges Sløjd
Press Release Konges Sløjd, Copenhagen, July 13, 2023
Night Light (Lemon, Cherry & Dino)
Konges Sløjd asks all customers who have purchased the Night Light Cherry, Night Light Dino & Night Light Lemon products (item no.: KS4499, KS4500 and KS4501) to stop using them, as the products can be perceived by children as toys, which can lead to electrical hazards.
Safety is a top priority at Konges Sløjd. Therefore, we are taking precautions and recalling the Night Light Cherry, Night Light Dino, and Night Light Lemon due to the risk of electric shock.
Konges Sløjd develops its products based on a thorough risk assessment and testing program to ensure that the products comply with all applicable laws and standards in the markets where they are sold.
However, we have found that these night lights do not comply with standard EN 60598-2-12:2013 section 12.7.8 and are classified as toy-like. Toy-like products can be perceived by children as toys, which can lead to electric shock, especially for toddlers. For this reason, we are recalling the Night Light Cherry, Night Light Dino, and Night Light Lemon.
We ask you to return the item immediately to the store where you purchased it. The store will, of course, credit you with the value of the goods and the shipping costs.
We apologize for any inconvenience.
If you have any questions or uncertainties regarding the product recall, our customer service is happy to assist you:
info@kaufhaus-ackerlo.shop or by phone at 044 342 11 44
